Shipping policy

Shipping Policy

Thank you for your order from DownspoutGoalPost™.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We currently ship throughout the continental United States using trusted carriers such as USPS, UPS, or FedEx. Shipping methods and delivery estimates will be provided at checkout.

Delivery Times

Most orders arrive within 3–7 business days after shipment, depending on destination and carrier service levels.

Shipping Rates

Shipping costs are calculated at checkout based on the order size, weight, and destination. Promotional free shipping offers may be available from time to time and will be clearly communicated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery or expected delivery. We will work with the carrier to resolve the issue as quickly as possible.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address.

Questions

For questions regarding your order or shipping status, please contact us through our website or customer support email.